Shipping Policy
RealMiniDoll.com provides free & discreet shipping with a tracking number on all orders. Please refer to the sections below for more details.
1.Processing and Shipping Time
- In-Stock Dolls (USA / EU/Factory)
- US/EU Warehouse: We will ship your order within 12-48 hours after payment is received. Usually, the shipping time only takes 3-7 business days.
- Factory Warehouse: We will ship your order within 12-48 hours after payment is received. Usually, the shipping time only takes 7-15 business days.
2. Custom Sex Dolls (Ship From Factory).
Sex dolls are special and involve complex working procedures. So it may take a different time to complete production. Processing time is as follows:
- Normal Full TPE dolls: 2-5 business days
- TPE Body+Silicone Head dolls: 4-8 days ( +10 days | with implanted hair)
- Full Silicone dolls: 10-20 days (+10 days | with painting/implanted hair)
Once your sex doll is completed, we will ship it out immediately. Here is the shipping time table:
| USA | 5-12 Business days, Tax-Free. |
|---|---|
| Canada | 5-12 Business days, Complete customs clearance and pay duties by yourself. |
| Asian Countries | 10-25 Business days, Complete customs clearance and pay duties by yourself. |
| Europe Countries | For Mini & Child Dolls (40cm-140cm): 35-45 Business days, Shipping by Railway, Tax-Free. |
2. Shipping Options & Track your order
Our shipping partners are UPS, FedEx, DHL, DPD , and other major carriers. We will send the tracking number to your email once your order is shipped. You can track your order and contact the courier to arrange a suitable day for delivery if you need.
Track your order as follows:
FedEx: https://www.fedex.com
UPS: https://www.ups.com
DHL: https://www.dhl.com
For any problems, please email us: [email protected]
3. Discreet Packaging
Your doll will be packed in a plain carton box. There will be no information that indicates that it’s a doll. Be aware that Customs Agents may open your doll box for inspection and to determine import taxes for customers outside your country.
4. Shipping Destinations
We can make shipments to lots of countries and regions all over the world, including NORTH AMERICA, Europe, and ASIA. However, due to import laws, we DO NOT SHIP to the following destinations: Islamic countries, Philippines, India, Indonesia, Malaysia, Africa, or Brazil.
5. Contact Us
If you have questions or concerns regarding your order, please contact our customer service team promptly at:
Email: [email protected]
Response time: Typically within 24-48 hours.